Your satisfaction is important to us. If you are not fully satisfied, we offer a straightforward return process.
Eligibility
Returns are accepted within 14 days of delivery if:
- The item is unused
- All original packaging and accessories are included
- The product is in resellable condition
Non‑Returnable Items
- Used or damaged products
- Items missing accessories or packaging
- Software, digital goods, or activation‑locked devices
Refunds
Refunds are issued after inspection of the returned item. Shipping fees are non‑refundable unless the return is due to our error.
Incorrect or Faulty Items
If you receive a defective or incorrect product, contact us immediately. We will arrange a replacement or repair.
Refund Processing Time
Once your returned item has been received and inspected, refunds will be processed within 5–10 business days. Refunds will be issued to the original payment method used at checkout.
Please note that your bank or payment provider may take additional time to reflect the refund in your account.
Return Shipping Costs
Customers are responsible for return shipping costs unless the item is faulty, damaged, or incorrect.
We recommend using a tracked shipping service, as we cannot be responsible for items lost in transit during return.
Incorrect or Faulty Items
If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of delivery. We will arrange a replacement, repair, or full refund at no additional cost to you, including return shipping where applicable.
