At TechInOut, we ship worldwide, and import regulations vary by destination. Customers are responsible for understanding and complying with their local tax and duty requirements unless otherwise stated.
🇬🇧 UK Orders — No Import Duties or Taxes
All orders are dispatched from our logistics centre in Hong Kong via international courier (DHL, FedEx, UPS or similar). For UK orders, we pay all import VAT and customs duties in advance as part of the delivery service — there is nothing further to pay when your order arrives. This means:
- No import duty
- No VAT or customs fees payable on delivery
- No customs delays
- Fast domestic delivery
🌍 International Orders (Outside the UK)
For customers outside the United Kingdom, your order may be subject to import charges depending on your country’s customs regulations. These may include:
- VAT / GST
- Import duties
- Customs clearance fees
- Handling or brokerage charges
These fees are not included in our product prices or shipping charges unless explicitly stated.
Who Pays These Fees
All taxes and duties imposed by your local customs authority are payable by the recipient upon delivery. TechInOut does not collect or control these charges.
Customs Clearance
Customs processing times vary by country. While we aim to support you throughout the process, delays caused by customs are outside our control.
Refusal of Delivery
If a parcel is refused due to unpaid duties or taxes:
- Shipping fees are non‑refundable
- Return shipping and any customs charges billed to us will be deducted from your refund
By placing an order, you agree to pay any applicable import duties, taxes, and fees required by your country.
